Minnesota public-sector consulting
Practical solutions for better government operations
North Align helps Minnesota public agencies improve operations, put AI to work responsibly, turn data into decisions, strengthen oversight, and communicate clearly across languages.
Our services include AI implementation and governance, data development, analytical dashboards and reports, custom tools, plain-language writing, multilingual communication, training, and implementation support. Each engagement starts with a clear problem and agreed deliverables.
Minnesota government experience. Veteran-owned small business.
North Align is led by Adam Taha, former Director of Minnesota’s Enterprise Translations Office. Adam established and led a centralized service supporting more than 25 state agencies, combining professional language services, AI-assisted workflows, quality controls, and performance measurement.
You work directly with a former state director who understands the practical demands of public service: coordinating across teams, making responsible technology decisions, documenting results, and delivering information people can use.
As a veteran-owned Minnesota small business, North Align brings direct accountability and focused attention to each engagement.
This experience reflects Adam’s former government role. North Align Consulting LLC is an independent business and is not endorsed by the State of Minnesota.
Start with a focused assignment
Improve a communication or public-facing process
Clarify instructions, simplify forms, improve multilingual content, and identify where people struggle to complete a task.
Assess and implement an AI workflow
Identify a useful application, establish review requirements, and develop a workflow with measurable quality and performance criteria.
Turn operational data into useful decisions
Develop a reliable dataset, dashboard, or analytical report that explains performance and identifies practical next steps.
01 · AI Implementation & Governance
Apply AI to useful agency work with clear responsibilities, practical safeguards, and measurable results.
Capabilities
- AI use-case assessment, readiness reviews, and implementation planning.
- AI-assisted document review, research, reporting, and internal knowledge workflows.
- Governance frameworks, responsible-use guidance, risk assessments, and human-review procedures.
- AI governance tools, including use-case registers, approval workflows, evaluation checklists, risk trackers, and oversight dashboards.
- Output evaluation, quality testing, performance measurement, and improvement recommendations.
- Role-specific training, practical workshops, and implementation guidance for managers and staff.
Typical deliverables: A use-case assessment, implementation roadmap, configured workflow or governance tool, evaluation report, operating procedures, and training materials.
Example assignment: Develop an AI-assisted document-review workflow, define its quality and human-review requirements, evaluate performance, and train the staff who will use it.
02 · Data Development, Dashboards & Analytical Reports
Build reliable data resources and turn operational information into findings, visualizations, and recommendations leadership can act on.
Capabilities
- Dataset development, data cleaning, standardization, validation, and reconciliation.
- Data dictionaries, reporting definitions, and repeatable data-preparation workflows.
- Analytical dashboards, performance scorecards, and management reporting.
- Workload, backlog, turnaround-time, cost, service-quality, and program-performance analysis.
- Trend analysis, exception reporting, scenario analysis, and operational comparisons.
- Consultant reports, executive briefs, and options assessments with evidence, limitations, and prioritized recommendations.
- Training and documentation to help staff maintain datasets, interpret measures, and use reporting tools.
Typical deliverables: A documented dataset, agreed dashboard or reporting tool, analytical report, and action plan with recommended responsibilities, priorities, and measures.
Example assignment: Combine and validate a program’s intake and completion data, build a backlog dashboard, and provide a report explaining delays and recommending improvements.
03 · Plain Language, Multilingual Communication & Web Localization
Make public information easier to understand, use, and maintain—in clear English and across languages.
Capabilities
- Plain-English writing, rewriting, editing, and proofreading for public, provider, and staff audiences.
- Review and improvement of forms, notices, letters, policies, guidance, reports, and web content.
- Multilingual translation and linguistic quality assurance, with human review of meaning, terminology, tone, and audience suitability.
- Website localization, including translated page content, navigation, forms, interface text, and user guidance.
- Multilingual content audits, terminology resources, style guidance, and processes for keeping language versions aligned as content changes.
- Language-access planning, translation workflows, community-review coordination, and comprehension testing.
- Plain-language workshops and training in translation review and multilingual content management.
Typical deliverables: Revised English content, reviewed translations, localized website content, a quality-review report, terminology and style guidance, or a language-access and content-maintenance plan.
Example assignment: Simplify a program’s English application guidance, translate and review the content for selected language audiences, and support publication of consistent website and form content.
04 · Program Improvement & Implementation Support
Give programs clearer processes, stronger documentation, and a practical path from decisions to delivery.
Capabilities
- Operational assessments, process mapping, and identification of bottlenecks and unnecessary work.
- Focused research, stakeholder interviews, options analysis, and business cases.
- Operating-model design, role clarification, and standard operating procedures.
- Implementation planning, cross-team coordination, issue tracking, and management reporting.
- Performance measures, service standards, and improvement tracking.
- Staff training, change communication, and transition documentation.
Typical deliverables: An operational assessment, process maps, recommended operating model, implementation roadmap, procedures, and performance measures.
Example assignment: Translate a new program requirement into staff responsibilities, review steps, operating procedures, training, and a management reporting plan.
05 · Program Integrity & Oversight Support
Support fraud prevention and strengthen oversight of public funds through practical controls, reliable data, clear evidence, and consistent review processes.
Capabilities
- Review of grant, provider, payment, and reporting workflows against agency-defined requirements.
- Documentation-completeness reviews, record reconciliation, and identification of potential control gaps.
- Explainable exception reports and review queues based on agreed program rules.
- Implementation of audit recommendations, corrective-action tracking, and management progress reporting.
- Evidence organization, review checklists, escalation procedures, and oversight dashboards.
- Clearer provider guidance and staff training to reduce avoidable errors and support consistent review.
Typical deliverables: A control-gap assessment, documented exception analysis, oversight dashboard or action tracker, review procedures, and prioritized improvement recommendations.
Example assignment: Review an agreed sample of grant files and the associated monitoring process, then develop a gap register, review checklist, and corrective-action tracker.
Findings and flagged records support agency review and follow-up. Agency officials retain responsibility for program decisions and enforcement.
06 · Workflow Automation & Custom Tools
Build focused software solutions that reduce repetitive work and help staff manage information, reviews, and follow-up.
Capabilities
- Business requirements, workflow design, and development of custom internal applications.
- Intake forms, document-processing tools, review queues, and approval workflows.
- Reporting automation, reconciliation utilities, and document-completeness trackers.
- Tools for managing tasks, deadlines, evidence, and corrective actions.
- Data validation, user testing, error handling, and acceptance checks appropriate to the application.
- Agreed deployment support, documentation, source-code and configuration handover, and staff training.
Typical deliverables: A working prototype or scoped application, acceptance results, operating instructions, and agreed deployment and handover materials.
Example assignment: Build a document-completeness tracker that records missing items, assigns follow-up, shows review status, and produces management reports.
How engagements work
- Define the problem and outcome. Agree on the questions to answer, scope, deliverables, timeline, and measures of success.
- Establish the delivery approach. Confirm the information, systems, quality standards, and agency requirements relevant to the work.
- Develop and review. Share progress, review findings or working outputs, and resolve issues with your team.
- Deliver and enable. Provide the agreed outputs, practical recommendations, documentation, and training needed to put the work to use.
Engagements can cover a focused assessment, a defined report or tool, a pilot, or implementation support. Where work includes software, the scope also establishes deployment, ownership, maintenance, and support responsibilities.
Contracting with North Align
North Align Consulting LLC is a Minnesota-registered, veteran-owned small business serving public-sector organizations.
Share your agency’s scope, timeline, and purchasing requirements. We can develop a proposed scope of work and provide current supplier-registration, certification, and business information for your procurement review.
Connect with us to discuss your project
Tell us about the process, information, system, or communication challenge you are working on—and the outcome you need. We can help define a practical next step and the deliverables that would support it.
Or email contact@northalignconsult.com.
Please avoid including confidential or sensitive information in your initial inquiry.